Keeping your information safe and secure

We are committed to keeping personal information safe and confidential. If you apply for a product or service we will use your personal data in accordance with the consents that you give us when you apply.

Capturing data

When you're browsing and using this site we often capture data about you. Sometimes we do it directly, sometimes indirectly. Please note that the information given by you will be processed in accordance with the Data Protection Act 1998 for the purposes of: processing your request providing you with information about services we offer and for auditing usage of the site.


We will not disclose your information to other parties and can assure you that the information given will only be used for internal purposes.


A cookie, also known as a web cookie, browser cookie or HTTP cookie, is a piece of text stored on a user's computer by their web browser. A cookie can be used for authentication, storing site preferences, the identifier for a server-based session, or anything else that can be accomplished through storing text data.

Cookies may be set by the server with or without an expiration date. Cookies without an expiration date exist until the browser terminates, while cookies with an expiration date may be stored by the browser until the expiration date passes.

The cookies used by this site do not store any personal information such as name and address details. The cookies used are:

  1. Google & Double Click Analytics- These cookies are used to provide statistics such as, which pages are visited, how often and at what time they are visited. Read specific information about Google Analytics Cookies.
  2. ASP.Net Session - This is used for user authentication and authorisation when accessing specific pages within the Cater Allen website. It is a non-intrusive cookie and expires at the end of the browser session.

Your browser will allow you to disable cookies. However, if you do disable cookies you may find that your use of the site is impaired. The Cater Allen Online service is not available if cookies are disabled.

If you wish to disable cookies, please follow these steps:

Internet Explorer v6 to v9

  1. Select Tools

  2. Select Internet Options
  3. Select the Privacy tab and choose Advanced Options button
  4. Check the Override Automatic Cookie Handling tick box
  5. Disable the First Party cookies by choosing the Block option
  6. Disable the Third Party cookies by choosing the Block option
  7. Uncheck the option to 'Always allow session cookies'
  8. Click on OK to confirm changes

Firefox v4 to v6

  1. Select the "Firefox" menu

  2. Select "Options"
  3. Select the "Privacy" tab
  4. Under "History", select "Use custom settings for history" from the dropdown list
  5. Uncheck the option "Accept cookies from sites"
  6. Click on OK to confirm the changes

Chrome v14

  1. Open the Tools menu by clicking on the Wrench icon

  2. Select "Options"
  3. Select "Under the Bonnet"
  4. Select "Content settings"
  5. Select "Block sites from setting any date"

Safari v5

  1. Open the Safari menu by clicking on the Gear icon

  2. Select "Preferences"
  3. Select the "Privacy" tab
  4. Select the option "Always" for the setting "Block cookies"
  5. Close the dialog box to confirm the changes

Site tracking information

We use independent companies to measure and analyse how people use this site. We collate information like the number of pages viewed on the site, the number of visitors and common ways of arriving at or leaving the site. Doing this enables us to keep our content and navigation fresh and useful.

This generic, non-personal information is collated using cookies. We do not and will not link any information collected with any personal information collected about you on the website.

The Maxwell Bruce website is committed to improving the service and information we are able to provide our users. We are therefore continually seeking ways of improving and upgrading the website. With this in mind, we reserve the right to change the way this site operates and how we process information. However, we will continue to respect the privacy and preferences of all users.

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